About the Information Regulator

The Information Regulator is an independent body established in terms of Section 39 of the Protection of Personal Information Act (POPIA) 4 of 2013.
It is empowered to monitor and enforce compliance by public and private bodies with the provisions of both:

• The Promotion of Access to Information Act (PAIA) 2 of 2000, and

• The Protection of Personal Information Act (POPIA) 4 of 2013.

Who Needs to Register

All private bodies are required to register with the Information Regulator.
This includes the following entities:

• Non-Profit Organisations registered with the Department of Social Development

• Sole Proprietors

• Partnerships

• Trusts

• Private Companies, Non-Profit Companies, and Close Corporations

• Any other private organisation, whether registered with a regulatory body or not

Failure to submit annual returns may affect your Compliance Status with CIPC, as CIPC assists in monitoring these submissions.

Compliance Requirements

All trading entities must:

• Have a PAIA Manual on record

• Comply with the submission of yearly POPIA Reports

• Appoint an Information Officer as per Section 55(2) of the POPIA Act

Duties of the Information Officer

The appointed Information Officer is responsible for:

• Encouraging compliance within the entity

• Developing policies and procedures for the lawful processing of personal information

• Handling access-to-information requests under POPIA

• Cooperating with the Information Regulator during investigations (as per Chapter 6 of POPIA)

• Ensuring full compliance with POPIA provisions

Submission Timeline

Yearly POPIA and PAIA reports must be submitted between April and June.
The first submission period was April – June 2025.

How SRFS Can Help

We encourage all clients to reach out if assistance is needed with:

• Submitting annual returns

• Compiling or updating PAIA Manuals

• Drafting POPIA Policies

SRFS can submit the returns on your behalf.
If you choose this option, Liezl van Rooyen will be appointed as the Administrative Officer of your entity, representing SRFS Inc for the purpose of completing the submissions.

Our Fees (Excl. VAT)

Kindly note above fees excludes VAT

Get in Touch

If you have any questions or would like assistance with your compliance submissions, please contact us.
We’re here to ensure your business remains fully compliant with PAIA and POPIA requirements.